Cognizant enterprise maturity model (CEMM)

نویسندگان

  • Umesh Harigopal
  • Antony Satyadas
چکیده

This paper presents the cognizant enterprise maturity model (CEMM). The model provides tripartite usage of calibration, capability assessment, and maturity advancement. The entry point is an organizational and departmental profiler that provides relevance measures based on fuzzy multicriteria group decision-making (FMCGDM) capabilities to key maturity areas (KMAs) identified for the five-level MM. These relevance measures allow organizations to weigh and score the KMAs and nurture the model based on their experience and industry experience. Each KMA comes with a set of goals and abilities. CEMM relies on four criteria: 1) cognizant environments; 2) knowledge utilization and leverage; 3) SEI SW-CMM and people-CMM; and 4) adaptive enterprise and distinguishes between information and knowledge management (KM).

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عنوان ژورنال:
  • IEEE Trans. Systems, Man, and Cybernetics, Part C

دوره 31  شماره 

صفحات  -

تاریخ انتشار 2001